Job Opportunity at CRDB Bank, Manager; Digital Channel Systems

Manager; Digital Channel Systems Job Purpose: Effectively lead a team of ICT Specialist and Systems administrators, responsible for Self-service/ Channels systems support: Implementation of new & Enhancements and Second level Day by Day support of all Channels systems: Internet Banking, Mobile Banking, SMS Service and Enterprise Service Bus (ESB) integrations with internal & external systems. Key responsibilities: Leads the definition of a portfolio of existing and new Self-Service Digital Channels provision. Engages and influences Managers to ensure the Digital Channels will deliver the agreed business objectives. Plans, schedules, monitors and reports on activities related to Digital Channels to ensure that each part contributes to the overall achievement of the products. Collect, summarize and reports on portfolio KPIs often through the deployment of business management processes and systems. Identifies issues with Digital Channels structure, cost...